Privacy Policy

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting the personal data of users of the Conlink Messenger service.

By using Conlink Messenger, the user confirms consent to this Privacy Policy and the Terms of Service.

2. Legal Basis for Processing

Personal data is processed on the basis of:

consent of the personal data subject (Article 6, Part 1, Clause 1 of 152-FZ);
the necessity to fulfill the Terms of Service (Article 6, Part 1, Clause 5 of 152-FZ).

3. What Data We Process

3.1. Data provided by the user during registration:

email address or phone number;
password (encrypted);
username, avatar, and profile information.

3.2. Data provided by the user when using the service:

text messages, images, videos, audio, and files;
information about created group chats and channels;
privacy and notification settings.

3.3. Data collected automatically:

IP address — to ensure security and prevent abuse;
Cookies and similar technologies — for authentication, remembering settings, and usage analysis;
device data — browser type, operating system (for correct interface display);
actions in the service — to ensure the functioning of the messenger (message delivery, status display).

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

registration, authentication, and user identification;
ensuring the functioning of the service (sending, delivering, and displaying messages);
creating and managing group chats and channels;
displaying user content (messages, files, media);
protecting the service from abuse, spam, and violations;
user technical support;
improving the quality of the service and developing new features.

5. Privacy of Messages and Content

Messages in personal chats are available only to the sender and recipient. The operator does not automatically view the content of personal messages.
Messages and files in group chats and channels are available to all participants of the respective chat or channel.
The user independently determines the amount of personal data placed in messages, profile, and public channels.
The user has the right to delete their messages at any time. Deleted messages disappear from the chat for all participants within the limits provided by the service functionality.

6. Transfer of Data to Third Parties

The operator has the right to transfer personal data to third parties in the following cases:

when necessary for the functioning of the service (hosting providers, cloud storage for files);
to contractors providing technical support, data storage, and processing of user requests, provided they comply with confidentiality and data protection requirements;
in cases provided for by the legislation of the Russian Federation (at the request of authorized bodies).

Personal data is not sold or transferred to advertisers or marketing agencies.

7. Storage and Deletion of Personal Data

Users' personal data is stored on servers located in the Russian Federation.
Personal data is stored for the duration of the user's account existence.
After account deletion, personal data and all associated content (messages, files, media) are deleted or anonymized within 30 calendar days, unless otherwise required by Russian law.
Data backups may be retained for the period necessary to restore data in case of technical failures, but no more than 90 days.

8. Protection of Personal Data

The operator takes necessary organizational and technical measures to protect personal data from unauthorized access, loss, alteration, or distribution, including:

using encryption to protect passwords and data transmission;
restricting access to personal data;
access control to information systems;
regular updates of software and security systems.

9. User Rights

The user has the right to:

receive information about their personal data;
change or supplement personal data through profile settings;
delete the account and all related personal data through profile settings or by contacting support;
request a copy of the processed personal data;
withdraw consent to the processing of personal data (in this case, the use of the service may be impossible).

To exercise their rights, the user can contact us at: support@conlink.org. The request is reviewed within 30 calendar days from the date of receipt.

10. Children

The Conlink Messenger service is not intended for use by persons under 14 years of age without the consent of a legal representative (parent or guardian).

If the operator becomes aware that personal data has been obtained from a person under 14 years of age without the consent of a representative, the account will be deleted.

11. Cookies and Similar Technologies

The service uses cookies and similar technologies to ensure operability (authentication, saving settings), usage analysis, and interface personalization.
By continuing to use the service, the user agrees to the use of cookies in accordance with this Privacy Policy.
The user can disable cookies in browser settings, but this may affect the functionality of the service.

12. Changes to the Policy

The operator has the right to make changes to this Privacy Policy unilaterally. The current version is always available on the website.

Continued use of the service after changes are made means the user agrees to the updated version.

13. Contact Information

For all questions related to the processing of personal data, the exercise of user rights, and complaints about violations, you can contact us at: info@conlink.org